Introduction
FindLankan is an online platform designed to help people discover Sri Lankan businesses, services and professionals across the United Arab Emirates and to discover relevant job opportunities published by employers.
This Privacy Policy explains how information may be collected, used, stored and displayed when you visit FindLankan, create an account, submit a business listing, create a professional profile, post a job vacancy, contact us or otherwise use the website.
By using FindLankan, you acknowledge the practices described in this Privacy Policy. Where consent is required for a particular use of personal information, we may ask for that consent separately.
Information We Collect
The information we collect depends on how you use FindLankan.
Account information
When you create an account, we may collect information such as:
- Username
- Email address
- Password and account authentication information
- Email verification information
- Profile and account settings
Business listing information
If you create a business listing, information you submit may include:
- Business name
- Business category
- Business description
- Logo and cover images
- Telephone number
- WhatsApp number
- Public business email address
- Website
- Emirate and area
- Location and map information
- Opening hours
- Social media links
- Other information you choose to provide
Professional profile information
If you create a professional profile, information you submit may include:
- Name or professional display name
- Profile photograph
- Profession or professional category
- Professional description
- Years of experience
- Company or organisation
- Work location
- Telephone and WhatsApp numbers
- Public professional email address
- Website
- Social media links
- Other information you choose to provide
Contact enquiries
If you contact FindLankan, we may collect your name, email address, enquiry category, message and any other information you choose to provide.
Technical information
When you use the website, certain technical information may be processed automatically. This may include IP address, browser type, device information, pages visited, timestamps, security information and similar technical data required to operate, protect and understand the website.
Job Listing & Employer Information
If you post a job vacancy on FindLankan, we may collect information relating to the vacancy and the employer or organisation advertising it.
This may include:
- Job title
- Job category
- Employment type
- Work arrangement
- Emirate, area and work location
- Job description
- Responsibilities
- Requirements and qualifications
- Salary information
- Benefits
- Application deadline
- Employer or company name
- Company website
- Employer telephone number
- Employer WhatsApp number
- Employer or company email address
- Application email address
- Application telephone or WhatsApp number
- External application URL
- Notes or instructions for applicants
- Other information you choose to include in the vacancy
Job advertisements are public.
Information submitted for publication in a job advertisement may be displayed publicly so that job seekers can discover the vacancy and contact or apply to the employer.
Only provide employer, recruiter or contact information that you are authorised to publish.
Public Listing & Job Information
Published content is public.
FindLankan is a public online platform. Information that you submit for display as part of a business listing, professional profile or job advertisement may be accessible to anyone visiting the website.
Public information may include business, professional or employer names, telephone numbers, WhatsApp numbers, public email addresses, websites, locations, social media profiles, images, descriptions, job details, application methods and other information that you choose to publish.
By submitting information for publication, you acknowledge that the information is intended to be publicly displayed and may be used by visitors to contact you or, in the case of a job advertisement, to enquire about or apply for a vacancy.
Third-party use of public information
Information made publicly available on the internet may be viewed, copied, saved, shared or otherwise used by third parties outside FindLankan's control.
This may result in visitors or other third parties contacting you by telephone, WhatsApp, email, social media or other communication methods.
Only submit telephone numbers, email addresses, photographs, locations, application details and other information that you are authorised and comfortable making publicly available.
FindLankan does not control communications initiated independently by third parties using information that a user has chosen to publish. This can include unsolicited calls, messages or emails.
This does not limit any responsibility FindLankan may have under applicable law for its own handling or protection of personal information.
Job Applications & Employers
FindLankan provides employers with a platform to advertise job vacancies. Unless expressly stated otherwise for a particular service, FindLankan does not act as the employer or recruiter for third-party vacancies.
A job advertisement may instruct a job seeker to apply by contacting an employer directly through email, telephone, WhatsApp, an external website or another application method provided by the employer.
Applications sent directly to employers
When you leave FindLankan or send information directly to an employer, recruiter or external application service, the recipient may collect and process your information independently of FindLankan.
Information you provide directly to an employer may include your name, telephone number, email address, CV, employment history, qualifications and other information requested as part of the recruitment process.
FindLankan does not control how independent employers, recruiters or external application services handle information that you provide directly to them.
Job seekers should review the vacancy and employer before providing sensitive personal information, financial details or documents to a third party.
How We Use Information
We may use information collected through FindLankan to:
- Create and maintain user accounts.
- Verify email addresses and support account security.
- Receive, review, publish and manage business listings, professional profiles and job advertisements.
- Display information that users submit for public publication.
- Enable visitors to discover and contact businesses and professionals.
- Enable job seekers to discover vacancies and access employer-provided application methods.
- Allow employers to manage their job advertisements.
- Review submissions for compliance with our Listing Guidelines.
- Respond to enquiries and provide account, listing or job-posting support.
- Detect spam, abuse, fraud, automated submissions and security threats.
- Investigate potentially fraudulent or misleading listings or job advertisements.
- Maintain, troubleshoot and improve the website and its functionality.
- Understand general website usage and performance where analytics tools are used.
- Comply with applicable legal obligations and legitimate requests.
Emails & Communications
We may send service-related communications necessary to operate your account, listing or job advertisement.
These may include:
- Email verification messages
- Password reset emails
- Account-related notices
- Business or professional listing submission and status information
- Job submission, approval, rejection, status or expiry information
- Requests to correct or update submitted information
- Responses to support enquiries
- Important changes affecting the service
Service-related communications are different from optional promotional or marketing communications.
If FindLankan introduces marketing emails in the future, appropriate choices or consent mechanisms may be provided where required.
Sharing & Service Providers
FindLankan may use third-party providers to help operate, secure, host, communicate through or understand the performance of the website.
Depending on the services enabled on FindLankan, these providers may process limited information necessary to provide their services.
Examples may include
- Web hosting and infrastructure providers
- Content delivery and website security services
- Spam and automated-traffic prevention services
- Email delivery providers
- Website analytics and performance tools
FindLankan currently uses Cloudflare services, including security features such as Cloudflare Turnstile, to help protect forms and the website from automated abuse.
We do not intend to sell private account information to third parties as a product.
Information may also be disclosed where reasonably necessary to comply with applicable law, legal process or a valid request from an authorised authority, or where necessary to protect the website, users or others.
Security
We use reasonable technical and organisational measures intended to protect the information processed through FindLankan.
These measures may include account authentication, email verification, anti-spam controls, automated-traffic protection, access controls and website security services.
However, no website, internet transmission, server or electronic storage method can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their passwords and should notify FindLankan if they believe their account has been accessed without authorisation.
Data Retention
We may retain information for as long as reasonably necessary to operate accounts, provide directory and job functionality, manage listings and vacancies, respond to enquiries, maintain security, resolve disputes and comply with applicable obligations.
Information may not always be deleted immediately after a listing, job advertisement or account is removed.
Limited information may remain temporarily in backups, logs or security records where reasonably necessary.
Expired or inactive job advertisements
A job advertisement may become inactive, expire or be removed after the vacancy is filled, its application deadline passes or the employer changes its status.
Information relating to previous job advertisements may be retained for a reasonable period where necessary for administration, security, abuse prevention, dispute handling or legal purposes.
Public information that has previously been copied, cached or indexed by third parties or search engines may also remain available outside FindLankan after it has been removed from our website.
Your Choices & Requests
Depending on your relationship with FindLankan and applicable law, you may be able to:
- Update information in your account.
- Edit information displayed in your business listing or professional profile.
- Edit or update job advertisements you are authorised to manage.
- Mark a job vacancy inactive when it is no longer available.
- Request correction of inaccurate information.
- Request removal of certain publicly displayed information.
- Request information about how your personal information is being handled.
- Withdraw consent where processing depends specifically on your consent, subject to applicable requirements and any processing that is otherwise lawfully permitted.
Some information can be updated directly through your FindLankan account.
For other privacy-related requests, please contact us.
Contact FindLankanChildren
FindLankan is intended as a business, professional and employment-related platform and is not designed for children to create accounts, submit public listings or post job advertisements independently.
Please contact us if you believe personal information relating to a child has been submitted to FindLankan inappropriately.
External Websites & Services
FindLankan content may contain links to external websites, maps, WhatsApp, social media platforms, employer websites, recruitment platforms and other third-party services.
Job advertisements may also contain external application links supplied by employers.
When you leave FindLankan or interact with a third-party service, that service may collect and process information under its own privacy policy and terms.
FindLankan does not control the privacy practices of independent third-party websites, employers, recruiters or services.
Changes to this Privacy Policy
FindLankan may update this Privacy Policy from time to time as the website, functionality, services, service providers or applicable requirements change.
The date displayed at the top of this page indicates when this Privacy Policy was last updated.
Where appropriate, significant changes may also be communicated through the website or other reasonable means.
Contact Us
If you have a question about this Privacy Policy, information displayed about you or a privacy-related request, please contact FindLankan.
This Privacy Policy describes FindLankan's current privacy practices and is not intended to exclude or limit rights or obligations that cannot lawfully be excluded under applicable law.